As we approach the festive season, Our Town Gear wants to ensure custom-made gifts arrive before Christmas. Here are the key deadlines and information for holiday orders.
Critical Deadline: December 15th, 2024
Orders placed by this date have the best chance of arriving before Christmas. Each item is individually crafted just for you, which typically takes 2-3 business days before shipping. During peak season, production extends to 2-5 business days, with total delivery potentially reaching 8 working days for UK orders.
Orders received after December 15th may still be produced but are unlikely to arrive by Christmas due to holiday volumes and carrier delays.
Shipping Recommendations
- Place orders early to avoid disappointment
- Consider express shipping for added assurance
- Verify shipping addresses before checkout
Holiday Schedule
- Last processing day: December 23rd
- Office closure: December 23rd – January 1st
- Resume operations: January 3rd, 2025
Customer service will monitor emails periodically during the closure and respond to urgent inquiries.
Thank you for your support in 2024 — we wish you a wonderful holiday season!